Emergency Contacts

For Power Outages

To schedule an emergency building inspection, please call the Emergency Hotline at 972-304-3551.

For Emergency Gas Leaks

  • If you smell gas, call Atmos at 866-322-8667 or 911.
  • Licensed Registered Plumber will need to obtain a permit. If after normal business hours, on weekends, or holidays please submit a permit the next business day. 
  • Once the job is completed the Licensed Plumber will call the emergency hotline at 972-304-3551 and schedule an inspection.
  • The on-call Inspector will make the necessary arrangements to inspect the repair and/or gas test.
  • Once the inspection has passed the Inspector will release it to Atmos.
  • The Homeowner will then need to contact Atmos to reconnect the gas line. Atmos will not allow the Inspector to schedule the re-connect.

For Emergency Electrical Reconnect

  • Licensed Registered Electrician will need to obtain a permit. If after normal business hours, on weekends, or holidays please submit a permit the next business day.
  • Once the job is completed, the Licensed Electrician will call the emergency hotline at 972-304-3551 and schedule an inspection.
  • The on-call Inspector will make the necessary arrangements to inspect the electrical services.
  • Once the inspection has passed the Inspector will release it to Oncor.
  • The Homeowner will then need to contact Oncor to reconnect the electricity. Oncor will not allow the Inspector to schedule the reconnect.