About Us

Our Mission

The mission of the Coppell Fire Department is to serve the citizens and business community of Coppell by preserving life, property and the environment through the efficient delivery of:

  • Administrative activities
  • Code enforcement 
  • Education
  • Emergency response
  • Prevention
  • Public service


Beginning in 1958, the Coppell Fire Department began providing volunteer emergency response to the community of Coppell, Texas. In the past 60 plus years, the department has grown from a volunteer department to a fully paid professional staff.

The Coppell Fire Department currently operates out of 3 fire stations staffing 3 Engines, 3 Medics and 1 Truck Company.

In late 2020 / early 2021 Fire Station Number 4 will open for operation. At that time the department will include:

  • 1 Fire Chief
  • 2 Deputy Fire Chiefs
  • 1 Division Fire Chief
  • 3 Battalion Chiefs
  • 15 Captains
  • 15 Engineers
  • 61 Firefighter/Paramedics
  • 1 Fire Investigator
  • 1 Fire Inspector
  • 1 Emergency Management Officer
  • 1 Emergency Management Technical Systems Coordinator
  • 1 Life Safety Park Manager
  • 1 Life Safety Park Coordinator
  • 1 Administrative Services Manager
  • 1 Administrative Technician
  • 1 Support Services Technician

The department will operate out of 4 strategically located stations staffing 3 Engines, 3 Medics, 1 Quint Company and 1 Truck Company.

ISO Class 1 Rating

The City of Coppell Fire Department has once again received the Insurance Services Office (ISO) top rating of Class 1. This rating has been achieved by less than 1/4 of 1% of fire departments nationwide. The ISO currently evaluates over 50,000 fire departments nationwide with only 186 earning the Class 1 Rating. The Coppell Fire Department has previously earned the Class 1 Rating in 2008 and continues to exceed the requirements for this prestigious classification. This rating reflects the hard work and dedication of all the Coppell fire fighters and their commitment to save lives and property.

Obtaining a Rating

Fire departments across the nation are rated by the ISO to determine a Public Protection Classification (PPC) for individual cities or counties. This rating is published by the ISO and used by insurance companies to determine insurance rates. The ISO Schedule develops a PPC number on a relative scale from 1 to 10, with 1 being the very best and 10 representing less than minimum recognized fire protection. Most U.S. insurers of homes and business property use the PPC in calculating premiums. In general, the price of fire insurance in a community with a good PPC is substantially lower than in a community with a poor PPC.

When the ISO evaluates a fire department's capabilities it uses a system called the Fire Suppression Rating Schedule (FSRS) which employs nationally accepted standards developed by such organizations as the National Fire Protection Association (NFPA), the American Water Works Association (AWWA) and the Association of Public Safety Communications Officials (APCO) International. The FSRS considers three main areas of a community's fire suppression capabilities including emergency communications (911 call center), the fire department, and water supply. In addition, it includes a Community Risk Reduction section that recognizes community efforts to reduce losses through fire prevention, public fire safety education and fire investigation.

Key Elements

Key elements considered when evaluating a fire department include:

  • Appropriate apparatus and equipment
  • Communications and building/fire prevention codes and their enforcement
  • Fire station distribution (location and coverage)
  • Organizational structure
  • Response capabilities (deployment analysis) which includes adequate staffing of fire service personnel on engine crews and ladder companies
  • Training
  • Water supplies

The Coppell Fire Department's ability to maintain this classification since 2008 is a reflection of the City of Coppell's commitment to provide quality public safety services to the citizens, businesses and visitors of Coppell.

TFCA Best Practices Recognition

The TFCA Best Practices program provides a pathway for a fire department to push its level of service to a level of excellence that is validated by independent experts. The designation demonstrates to customers of these organizations that their fire department is among the very best in the Texas fire service. The Coppell Fire Department received this prestigious designation in 2014. In 2019, the Coppell Fire Department received this designation for the second time.